RMHC CTX Services Referrals

Ronald McDonald House Guest Referrals

Make a Referral

  1. Check Eligibility Requirements before making a referral for RMHC CTX services.
  2. Submit an RMHC CTX Referral Form – Click Here to Complete
  3. Please contact RMHC CTX directly with any questions at 512-472-9844
  4. After a referral is received, RMHC CTX staff will contact the family directly to discuss availability of the requested RMHC service(s).

Alternative Lodging

  • For families that do not qualify to stay at the Ronald McDonald House or who are placed on a wait list, please review the list of local hotels that can be used an alternative.
  • When securing accommodations at an alternative hotels, families should consult the hotel manager and inquire about a “Ronald McDonald House Rate.”

Other Resources for Families

  • The Community Resource List contains contact information of Austin social service agencies that may be able to assist families with other needs they may have.


Healing Hearts – Burial Assistance Request

Complete the Burial Assistance Fund Request Form to request support for a family that loses a child and is in financial hardship.

  1. Please submit a copy of the funeral home contract showing an unpaid balance to RMHC CTX. The funeral home can fax this document directly to our offices at 512.472.5465.
  2. If funds are available when these two documents are received, RMHC CTX will send funds directly to the funeral home.
  3. Contingent on funds availability, RMHC CTX may be able to assist with burial/cremation costs.  Limited funds are available and not all requests can be approved. We kindly ask that you do not advertise these maximum funds available.
    • $350 maximum support available for perinatal loss or stillborn loss.
    • $700 maximum support available for loss of a child aged 21 years and below.


Ronald McDonald Family Room

If you have a family with a child being treated at one of the hospitals listed below please inform them about one of the Ronald McDonald Family Rooms located at:


Bryan-College Station

All families with a child being treated at one of these medical facilities are eligible to use the Ronald McDonald Family Room. Families are invited to register between 9 AM and 9 PM daily and do not need a referral from a medical professional.
All families must complete a Registration Card and agree to the Ronald McDonald Family Room Guidelines upon first use of this space.

If available, families can stay in a Family Room sleeping room. All families must contact medical staff to secure arrangements.




Keeping families together to help kids heal and cope better