House volunteers play an important role in the day-to-day operations of our Ronald McDonald Houses. They provide administrative support, help keep our Houses clean and tidy, offer support to families, serve as a welcoming face, and provide information to our visitors.

Age: Must be 18 years or older
Location: Ronald McDonald House Mueller at 1315 Barbara Jordan Blvd. or Ronald McDonald House Texas Children’s Hospital North Austin at 9835 N. Lake Creek Pkwy.
Commitment: Weekly or biweekly three-hour shift for a minimum of 6 consecutive months
Shifts: Shifts are offered daily from 9:00 a.m. – 12:00 p.m., 12:00 p.m. - 3:00 p.m., 3:00 p.m. - 6:00 p.m., and 6:00 p.m. - 9:00 p.m.
Duties Include:

• Answering phones

• Greeting visitors

• Organizing donations

• Light cleaning of our kitchen and common areas

• Restocking our guest rooms

• Assisting our guest families with items they need

Want to become a House volunteer? Please submit your application and sign up for one of our upcoming required orientations here.

We are always accepting applications for Family Room and Heart Cart volunteers.

Ronald McDonald Family Rooms

Our Ronald McDonald Family Rooms provide care and comfort to families within the hospital where their children are receiving treatment. Volunteers enable us to serve our families directly at the hospital while keeping them close to their children.

Shifts: Weekly 3-4 hour shifts. Times vary by location.

• St. David’s North Austin Medical Center – Get Directions

• St. David’s Medical Center – Get Directions

• Dell Children’s Medical Center – Get Directions

• Dell Children’s Medical Center North – Get Directions

• Ascension Seton Medical Center Austin – Get Directions

Responsibilities:

• Communicate with hospital staff to ensure we are providing the best care and support for our families.

• Ensure our records and data are accurate and up-to-date.

• Maintain the Family Room, ensuring it’s clean and stocked for families.

• Process family check-ins and check-outs for our sleeping rooms.

• Communicate needs of the Family Room to Family Experience staff.

• Assist families staying in the Family Room as needed.

Want to become a Family Room volunteer?

Please submit your application and sign up for one of our upcoming required orientations here.

Heart Cart

Volunteers stroll through the hospital hallways pushing the Heart Cart and providing complimentary items to parents and children. The Heart Cart brings Ronald McDonald House directly to the families that are spending long hours at the hospitals with their children.

Shifts: Weekly 1-2 hours shifts. Times vary by location.

Locations:

• St. David’s North Austin Medical Center – Get Directions

• Dell Children’s Medical Center – Get Directions

• Dell Children’s Medical Center North - Get Directions

• Texas Children’s Hospital North Austin Campus – Get Directions

Responsibilities:

• Navigate the Heart Cart through the pediatric units of the hospital, distributing complimentary meals, drinks, snacks, coloring books, small toys, toiletries, and other items to children and families.

• Keep the Heart Cart stocked with supplies.

• Communicate Heart Cart needs to the Ronald McDonald House team.

Commitment: We require a minimum six month consecutive commitment or two consecutive semesters with a weekly or bi-weekly shift.

Want to become a Heart Cart volunteer?

Please submit your application and sign up for one of our upcoming required orientations here.

Required Immunizations for Family Room and Heart Cart Volunteers: 

• Two doses of MMR – Measles, Mumps, Rubella

• Two doses of varicella – Chicken Pox (either history of disease or proof of vaccination)

• TB (Tuberculosis) test within the last 3 months

• Flu shot is required every flu season (October – March), no exceptions

• TDap within the last 10 years

• A drug screen – provided by the hospital after acceptance into the program.

Ronald McDonald Family Rooms in the Brazos Valley

We are seeking volunteers for our Family Rooms at St. Joseph Health Regional Hospital and St. Joseph Health College Station Hospital. If you are interested in learning more, please email us at volunteer@rmhc-ctx.org.

Family Room volunteers play an important role in the day-to-day operations of the Ronald McDonald Family Rooms. Volunteers assist families with check-in, record data, maintain the space to ensure it’s clean, welcome families, and will be asked to stroll the hospital with the Heart Cart.

Age: Must be 18 years of age or older
Location(s): Ronald McDonald Family Rooms are located at:

• St. Joseph Health Regional Hospital

• St. Joseph Health College Station Hospital

Commitment: Weekly or bi-weekly, three-hour shifts for a minimum of six months
Shifts: Monday-Friday: 10 am – 1 pm; 3 pm – 6 pm, Saturday & Sunday: 10 am – 1 pm

Duties include:

• Register guests.

• Review guidelines and expectations with families.

• Maintain Family Room cleanliness and prepare rooms to host families.

• Offer resources to families.

• Push the Heart Cart, delivering items to families by their child’s hospital bedside.

• Provide a warm, friendly environment for families.

Heart Cart

The Heart Carts stroll the hospital hallways at St. Joseph Health College Station Hospital (The Med) and Baylor Scott & White Medical Center College Station. Designed to support families with children healing in the hospital, volunteers navigate the Heart Cart throughout the hospital and distribute complimentary items to families with hospitalized children.

Shifts: 9:00 am – 11:00 am; 2:00 pm – 4:00 pm; 6:00 pm – 8:00 pm

Interested in being a Family Room or Heart Cart Volunteer in the Brazos Valley? Please contact volunteer@rmhc-ctx.org