Careers

Thank you for your interest in joining our RMHC of Central Texas team. To apply, please submit a cover letter, resume, and 3 references to careers@rmhc-ctx.org and include the position you are applying for in the subject line.

Donor Database Manager The Donor Database Manager is a full-time, salaried position and reports to the Capital Campaign Director. The primary responsibility of the Donor Database Manager is to ensure accurate and timely processing of information regarding donors and volunteers into the database. The Donor Database Manager processes and codes all gifts to include annual giving, special events, direct mail, and e-appeals. Additionally, the Donor Database Manager is responsible for supporting the Development and Communication team’s efforts with gift and donor analysis, reporting, lists and queries and assisting the Capital Campaign Director with Raiser’s Edge database administration and stewardship of donors. With exciting growth on RMHC CTX’s horizon, this position will play a critical role in expanding our donor relationships.

Development Manager – Corporate and Community EngagementThe Development Manager is a full-time salaried position reporting to the Director of Development and Communications (DDC).  The Development Manager is a strategic thinker responsible for assisting the organization in reaching its overall fundraising goals by managing a portfolio of major and annual fund donors, serving as the lead staff for the Austin-based Bandana Ball including oversight of the Bandana Ball volunteer event committees and by serving as the lead relationship manager for corporations and 3rd party fundraising contacts.  The Development Manager also participates in every part of the fundraising continuum including prospect identification, donor research, cultivation, solicitation and overall general stewardship of donors at all levels; including but not limited to individuals, corporate, community leaders and foundations.

Accounting ManagerRonald McDonald House Charities of Central Texas is a dynamic, nonprofit organization serving families with critically ill or injured children.  We are seeking a new Accounting Manager to join us as we grow to meet the increasing need in Central Texas.  This person will be assisting with budget development, the annual audit and developing the infrastructure needed for organizational growth in addition to being responsible for bookkeeping and financial reporting.

Volunteer Services DirectorThe Volunteer Services Director is a full-time, salaried position and reports to the Chief Operating Officer. The Volunteer Services Director is responsible for Chapter-wide strategies encompassing the volunteer program, including comprehensive program recruitment practices, screening, orientation, training, record keeping and evaluation. The Volunteer Services Director engages hospital program staff and program volunteers in setting and pursuing best practices, driving continuous improvement, and developing and implementing innovative structures that will benefit all Ronald McDonald House Charities of Central Texas (RMHC) programs.  The Volunteer Services Director coordinates volunteer efforts for the Ronald McDonald House, Ronald McDonald Family Room and Happy Wheels Cart programs and works with the Development and Communications Department to secure volunteers for special events.  This position is responsible for direct supervision, oversight and direction of three staff.  The Volunteer Services Director is knowledgeable of the mission, goals and objectives of RMHC.

Volunteer Relations CoordinatorThe Volunteer Relations Coordinator is a full-time salaried position reporting to the Volunteer Services Director and also works closely with the Development team.  This position is responsible for supporting the Volunteer Department in the scheduling and stewardship of volunteer groups that provide meals, snacks, and activities to our RMH & RMFR guest families.  The primary responsibilities of the Volunteer Relations Coordinator are to communicate and steward the meals and activities volunteer groups during their volunteer project. This position coordinates the RMH Meal Provider groups as well as the Cater a Meal and Lunches with Love programs at each Family Room in Austin.  The Volunteer Relations Coordinator will offer timely and knowledgeable information about our volunteer programs and other opportunities to support the RMH & RMFR programs and will work consistently with the Development & Communications team to steward volunteers who support these programs.

Lead Guest Services RepresentativeThe Lead Guest Services Representative (LGSR) serves as an Ambassador of the Ronald McDonald House (RMH) and provides exceptional customer service for all guests, guest families, donors, and visitors who enter the Ronald McDonald House (RMH).  The LGSR serves as the concierge of the organization and is responsible for leading all guest families through their experience while staying at the RMH.  This position is a member of the GSR team, ensuring that there is always a GSR present with the exception of the overnight shift.  The LGSR is the primary point of contact for all guest families during their stay and is expected to provide the highest levels of guest services to all guests.  As an Ambassador of the GSR team, you are responsible for working with all guest families to ensure their needs are met and their stay is safe and supported and that donors and visitors feel welcomed and informed.  The LGSR is also responsible for assisting in the training of RMH weekly shift volunteers as well as assisting the CFO with processing donations & deposits.

Guest Services Representative – Full-Time (Mon – Thurs, 8:30 AM – 6:30 PM)The Guest Services Representative (GSR) serves as an Ambassador of the Ronald McDonald House (RMH) and provides exceptional customer service for all guests, guest families, donors, and visitors who enter the Ronald McDonald House (RMH).  The GSR serves as the concierge of the organization and is responsible for leading all guest families through their experience while staying at the RMH.  This position is a member of the GSR team, ensuring that there is always a GSR present with the exception of the overnight shift.  The GSR is the primary point of contact for all guest families during their stay and is expected to provide the highest levels of guest services to all guests.  As an Ambassador of the GSR team, you are responsible for working with all guest families to ensure their needs are met and their stay is safe and supported and that donors and visitors feel welcomed and informed.

Guest Services Representative – Full-Time (Mon – Thurs, 1 PM – 11 PM)The Guest Services Representative (GSR) serves as an Ambassador of the Ronald McDonald House (RMH) and provides exceptional customer service for all guests, guest families, donors, and visitors who enter the Ronald McDonald House (RMH).  The GSR serves as the concierge of the organization and is responsible for leading all guest families through their experience while staying at the RMH.  This position is a member of the GSR team, ensuring that there is always a GSR present with the exception of the overnight shift.  The GSR is the primary point of contact for all guest families during their stay and is expected to provide the highest levels of guest services to all guests.  As an Ambassador of the GSR team, you are responsible for working with all guest families to ensure their needs are met and their stay is safe and supported and that donors and visitors feel welcomed and informed.

Guest Services Representative – Part-Time (Fri – Sun, 8 AM – 5 PM)The Guest Services Representative (GSR) serves as an Ambassador of the Ronald McDonald House (RMH) and provides exceptional customer service for all guests, guest families, donors, and visitors who enter the Ronald McDonald House (RMH).  The GSR serves as the concierge of the organization and is responsible for leading all guest families through their experience while staying at the RMH.  This position is a member of the GSR team, ensuring that there is always a GSR present with the exception of the overnight shift.  The GSR is the primary point of contact for all guest families during their stay and is expected to provide the highest levels of guest services to all guests.  As an Ambassador of the GSR team, you are responsible for working with all guest families to ensure their needs are met and their stay is safe and supported and that donors and visitors feel welcomed and informed.

Guest Services Representative – Part-Time (Thurs – Sun, 4 PM – 11 PM)The Guest Services Representative (GSR) serves as an Ambassador of the Ronald McDonald House (RMH) and provides exceptional customer service for all guests, guest families, donors, and visitors who enter the Ronald McDonald House (RMH).  The GSR serves as the concierge of the organization and is responsible for leading all guest families through their experience while staying at the RMH.  This position is a member of the GSR team, ensuring that there is always a GSR present with the exception of the overnight shift.  The GSR is the primary point of contact for all guest families during their stay and is expected to provide the highest levels of guest services to all guests.  As an Ambassador of the GSR team, you are responsible for working with all guest families to ensure their needs are met and their stay is safe and supported and that donors and visitors feel welcomed and informed.

Guest Services Representative – Part-Time (Sat & Sun, 8:30 AM – 6:30 PM)The Guest Services Representative (GSR) serves as an Ambassador of the Ronald McDonald House (RMH) and provides exceptional customer service for all guests, guest families, donors, and visitors who enter the Ronald McDonald House (RMH).  The GSR serves as the concierge of the organization and is responsible for leading all guest families through their experience while staying at the RMH.  This position is a member of the GSR team, ensuring that there is always a GSR present with the exception of the overnight shift.  The GSR is the primary point of contact for all guest families during their stay and is expected to provide the highest levels of guest services to all guests.  As an Ambassador of the GSR team, you are responsible for working with all guest families to ensure their needs are met and their stay is safe and supported and that donors and visitors feel welcomed and informed.

Guest Services Representative – Part-Time (Fri – Tues, 5 PM – 10:30 PM)The Guest Services Representative (GSR) serves as an Ambassador of the Ronald McDonald House (RMH) and provides exceptional customer service for all guests, guest families, donors, and visitors who enter the Ronald McDonald House (RMH).  The GSR serves as the concierge of the organization and is responsible for leading all guest families through their experience while staying at the RMH.  This position is a member of the GSR team, ensuring that there is always a GSR present with the exception of the overnight shift.  The GSR is the primary point of contact for all guest families during their stay and is expected to provide the highest levels of guest services to all guests.  As an Ambassador of the GSR team, you are responsible for working with all guest families to ensure their needs are met and their stay is safe and supported and that donors and visitors feel welcomed and informed.

 

WHAT WE DO

Providing comfort and support to families with sick children

 

SHARING STORIES